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Your 2020 Student Experience Guide & Downloadable Infographic

By Newcastle University

For a little while, life at University is going to be different because of COVID-19. But this doesn't mean your experience won't be safe, enriching and exciting.

Find out how we’re gearing up to welcome you to your next big adventure – the safety measures we’ve put in place, the innovative resources and services we’ve developed and our exciting programme of welcome activities.

To help reassure you in the run-up to the new academic year, we've created this handy infographic to break down all the measures we've implemented to ensure your safety. Simply click the infographic below to download. 

FINAL Infographic _Campus Life


Life on Campus During COVID-19

Our priority is to make sure you’re safe on campus, so we’ve put in place targeted cleaning measures across all our facilities, computer clusters and catering outlets. All buildings will be deep cleaned before re-opening, and high contact areas - such as door handles, hand rails and buttons on lifts, will be cleaned regularly and thoroughly. 

Screens and barriers will be installed where required to support physical distancing, wipes and hand sanitiser will be available at various locations across campus. We’ll have an early warning system to detect potential Covid-19 outbreaks in the University community, and we’ll be providing all our students with a safety pack on arrival, which will include a washable, reusable face covering, a thermometer and hand sanitiser.

We’re also introducing a one-way system on campus and in our buildings and, for the first few weeks of term, volunteers will be on hand to help you find your way and answer any queries you might have about moving around campus safely.

Thorough cleaning, safety and physical distancing measures have been introduced across all our catering outlets, while food shopping has never been easier – our Students’ Union Campus Co-op store can now deliver to you!



Student Life

Social Activities

We’re committed to delivering a ‘Newcastle experience’ you’ll thoroughly enjoy – whether you’re joining us on campus or getting involved online.

Our Students’ Union will be providing a programme of activities to welcome you when you arrive, including an extended and improved Give It A Go programme of workshops, events and classes. As well as meeting people through your course, you’ll also be able to choose from over 200 clubs and societies to join, each with their own activities online and on campus.

Activities will be a mix of virtual sessions and – where it’s safe to do so – face-to-face events. Keep an eye on our Students’ Union website for new plans as they’re released.


University Accommodation

So you feel at home with us, we’re working to ensure you have a purpose-built study bedroom during your first year of study, and are implementing targeted cleaning protocols to make sure your University-owned accommodation is clean and safe.

Our arrivals period has been reviewed to ensure the safety of both students and staff. We will be running arrivals and move-in days during the start of our first semester - between Friday 25th September and Sunday 4th October, with some of our larger sites being over the full period.

To make it easier and safer for you to move in, you will be able to book a time slot to arrive during a specific arrival period, and we will also provide drop-off facilities for unloading near to your accommodation. However, you will need to move your vehicle to a local car park to free up spaces for other arrivals. 


Sports Facilities

Our range of indoor and outdoor sports facilities are tailored to everyone – from beginner to performance athlete. The University Sports Facilities, both indoor and outdoor, are now open with strict COVID-19 safety measures in place to ensure the safety of you, and of our staff. 

We are asking members to book sessions in advance through our online booking system, or Sports Ap, as to manage numbers safely. Please refer to our sports page for more information.



Student Support

As soon as you register with us you’ll be able to access all our student support services online, including Wellbeing, Finance and our award-winning Careers Service. From one-to-one counselling appointments, to online CV support and virtual finance sessions, you can get the help you need when it’s convenient for you. For information and contact details of our support services, please refer to our How can I access student support services on our student enquiries site.

Each undergraduate and postgraduate student is also assigned a personal tutor, who is normally a member of academic staff and is responsible for supporting you throughout your time at the University. This includes advice on ways of getting the most from your student experience.


Your Support Network

If you are an undergraduate student, you’ll be allocated a peer mentor before you start your course to help you make the transition from school/college to higher education. Your mentor will be on hand and online to support you as you settle in to University life.




EU and International Students

Meet and Greet

As part of our free Meet and Greet service, we can welcome you at Newcastle International Airport when you arrive. If you are interested in the Meet and Greet service, it is essential that you book this 72 hours before your arrival using this form. To make sure you can travel to campus safely, we’re also working to set up a quarantine safety corridor between the airport and your University accommodation.



You will need to self-isolate if you have travelled from, visited or made a transit stop in a country that is not on the list of exempt countries within the 14 days before you arrived in the UK. Don’t worry if you need to go into quarantine when you get here – we’ll provide you with a full support package and you’ll have a buddy to support you remotely through the quarantine period.


Accommodation Offer

We’ve been reviewing all our accommodation sites to make sure they support social distancing, self-isolation and quarantine regulations, should these still be in force when you join us.

If you are an undergraduate student, we’ve been working to ensure you have a purpose-built study bedroom for each year of your study, should you want it. The ResLife Team is available to answer any questions you might have about practising social distancing in shared accommodation.



Academic Life

Flexible Teaching

We want you to get the most out of your teaching and learning and will do everything we can to support you to do so. Your teaching will be a mixture of online and in-person, on-campus teaching. In semester one, as a result of physical distancing requirements, all lecture materials will be delivered online along with many tutorials, workshops and labs.

Our aim, if the guidance allows us and where it's possible to do so, is to deliver up to three hours of in-person labs, seminars and tutorial teaching per week.  We’ll review this regularly throughout the semester, and these reviews will be used to inform our approach to semester two teaching programmes.

We do recognise that there are factors which may prevent some students from returning to campus. In addition to anxiety about being on campus, you may also be restricted by government travel restrictions, clinical vulnerabilities, additional caring responsibilities as a result of COVID-19 and more.

If you are returning to study on one of the programmes listed here, and you are unable to be present on campus/at placement, it is vital that you let the university know using this form..


Our Libraries

You can find live information about library opening hours and study space availability on the University Library webpages.

We’re making sure our library buildings comply with Covid-19 physical safety measures and are making it easier for you to access resources online – including increasing our already extensive e-resources and working with academic colleagues to source e-versions of key reading list materials.

Our click and collect, click and post, and contactless returns services will make accessing the resources you need for your studies easy and safe.


Access to IT

To help support your learning if you are working away from campus, we have launched an online service which gives cluster PC software access and access to your University files. If you don’t have a laptop of your own, you may be eligible to borrow one of ours for the full academic year through our long-term laptop loan scheme*, or eligible for a grant of up to £200 to purchase internet access.

If you’re an EU or international student, you can apply to the scheme for a grant to buy a suitable device, and all students are eligible to apply for a grant of up to £200 to buy short-term internet access. The scheme opens to new and continuing students on 31 August to make sure you’re set up in time for the start of term.

Across campus, our computer clusters will also be available, with physical distancing and thorough cleaning measures in place.

*Our laptop loan scheme and grant aresubject to eligibility criteria and availability


Due to the changing nature of the pandemic, these commitments are subject to change. Based on the guidelines in place at the time, some services and facilities may not be available as described.
For quick and easy reference, why not download our infographic so you can start to picture what life is going to be like when you join us? And for further information check out our FAQs.


Download the 2020 Student Experience Infographic


Tags: Undergraduate, Apply, Study, Postgraduate